| WOW Shareware Support |
|---|
| close this window and return to main page |
If you have a version of Horoscope Interpreter or Astrology for Lovers purchased prior to November 2000, it is an old 16-bit version. We recommend you upgrade to the LATEST 32-bit version, updated in November 2000. Please see Horoscope Interpreter Support or Astrology for Lovers Support if you cannot see your problem here. |
| A. Questions specific to Horoscope Interpreter and Astrology for Lovers shareware |
A - 01 How do I Install the Shareware...? A - 02 How do I open the program...? A - 03 Registration code is not correct...? A - 04 Will not install and run. Error message about EDBISAMEngine Error |
| B. General questions which apply to Interpreter, Lovers and Shareware |
B - 01 Problems with Printing ...? B - 02 How do I backup my Data...? B - 03 Font Problem: Strange symbols appear on the Horoscope...? B - 04 Uninstalling the program (older 16 bit version)...? B - 05 Can I run WOW software on a Mac...? B - 06 How can I make a Print File...? B - 07 How can I send reports by E-mail...? B - 08 The Horoscope is calculated incorrectly...? B - 09 How do I update the Atlas...? B - 10 Summer Times incorrect after year 2000...? B - 11 Time Zones incorrect for Australia...? B - 12 Time Zone incorrect for Ohio...? B - 14 A.M. and P:M. times...? ANSWERS SPECIFIC TO WOW SHAREWARE: A - 01 How do I install the Shareware...? The file name for Horoscope Interpreter is: INTERPRT.EXE. and for Astrology for Lovers it is: LOVERS32.EXE. A- 02 How do I open the program ...? After installation to start the program do the following:
You can now start the program and use it for 30 days before registrering. A - 03 Registration code is not correct. ..? First of all make sure you have the very latest shareware, downloaded after November 2000. Make sure you have entered your name exactly as on your registration notification, with no extra spaces. If you double-click on your Name and your registration Number then paste into the Registration Window, then it should work. If it does not, contact support@world-of-wisdom.com A -04 Will not install and run. Error message about EDBISAMEngine Error...? You have installation problems and get an error message like:
Now you can start the program ANSWERS TO GENERAL QUESTIONS: B - 01 Problems with Printing ...? Hard Drive space Printer Drivers The best thing to do is to log on to the home page of your printer manufacturer (e.g. www.hp.com for Hewlett Packard and www.canon.com for Canon) and download the latest printer driver. Generally this will solve the problem. B - 02 How do I backup my Data...? Whenever you reinstall the program you should copy important files to a safe
place. When you add names and birth data they are stored in files in the DATA
directory beginning with "Name". These files are: If you have also added new towns, adjusted Time Zones or Summer Times, then
these are stored in the DATA directory in the following files: B - 03 Font Problem: Strange symbols appear on the Horoscope...? When the planet symbols don't appear on the horoscope wheel, you've got font
problems! This is actually no fault of the World of Wisdom program, and is to
do with the fact that there are many fonts on the machine and our fonts have
either been "pushed out" or simply couldn't be installed. It's quite simple to manually install WOW fonts.
Restart WOW and you should be in business. B - 04 Uninstalling the program (older 16 bit version)...? If you have the older version of WOW without "Uninstall" you can completely remove the program from your system by doing the following:
B - 05 Can I run WOW software on a Mac...? Unfortunately World of Wisdom is not available on the Mac, though you can install and run it if you have a Windows emulator like Soft Windows installed on your Mac. B - 06 How can I make a Print File...? You can make a file of the WOW printout by doing the following:
The file now created can be opened in your text application and edited. B - 07 How can I send reports by E-mail...? You can make a file of the WOW printout by doing the following:
The file now created can be opened in your text application and edited. B - 08 The Horoscope is calculated incorrectly..? WOW programs can only display an incorrect horoscope if:
For some American States Zone and Summer Times can be incredibly complicated.
WOW is only 99% accurate. To check that your horoscope is being correctly calculated
by WOW, try logging on to the excellent horoscope calculation service at: B - 09 How do I update the Atlas...? If you wish to edit the Atlas, this is what to do: For editing Time Zones:
For editing Summer Times:
B - 10 Summer Times incorrect after year 2000...? If you have a version of WOW from prior to the year 2000, then the Summer Time table is not updated in 2001 and beyond. This also affects all southern hemisphere states. Download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. B - 11 Time Zones incorrect for Australia...? In early versions of Horoscope Interpreter (particularly the "Attica" version)
the Time Zones were incorrect for Australia. Download the NEW shareware from
our site to get the very latest program.
Alternatively download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. B - 12 Time Zone incorrect for Ohio...? There is an error in the Time Zone Table for Ohio. You can correct it manually in the following way:
Alternatively download the latest time zone and summer time files, and overwrite the old files in your World of Wisdom DATA directory. If you cannot find the answer to your technical question on the web site, you can send an enquiry to support@world-of-wisdom.com Remember to give the following information:
B - 14 A.M. and P.M. times...? World of Wisdom programs use the 24-hour clock, not the a.m./p.m. system.
Morning births are the same as a.m. but if you are born in the afternoon, you'll
need to add 12 hours to the p.m. time. For example: |